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Royal Mail Scam

Police have issued a warning, regarding another Royal Mail fake text scam where an Aberdeenshire resident has lost nearly £10K.

North East Division Crime Reduction Officer PC Mark Irvine warned ‘We are reminding everyone to look out for such scams as anyone with a mobile phone could be a target.’

On receiving a text message which they believed was from the Post Office, advising they had a missed a parcel, they clicked on the link to what looked like the genuine post office website. They input their name, date of birth and address in order to choose a new delivery date. They also had to input card details as it requested she paid a £2.50 delivery fee, which they did, as they were awaiting a delivery.


Shortly afterwards, they received a phone call from an English male voice spoke who identified himself as being from her bank, advising there was fraudulent activity on their account. A further text was received, advising of an attempt to remove money. The male advised account had been hacked and he would set up a new account to transfer funds in to. Someone from the bank IT advised they download a mobile phone application called Any Desk which they did, resulting in them transferring the cash.


If you receive a suspicious message via email, website or text message, you can take the following actions: 

  • Email - if you feel unsure about an email you have received, you can forward it to the Suspicious Email Reporting Services at report@phishing.gov.uk
  • Website - If you have come across a website which you think is fake, you can report it here - https://www.ncsc.gov.uk/section/about-this-website/report-scam-website
  • Text message - Report suspicious text messages for free to 7726. Your provider can investigate the text and take action if found to be fraudulent.
  • This messaging system is not for reporting crime as responses are not monitored 24/7.  If you have time-critical information regarding the content of the above message, or if you wish to report any other non-urgent matter, please call 101.  In an emergency, call 999.

    Police Scotland's North East Division covers rural and urban areas in Moray, Aberdeenshire and Aberdeen City.  The division has five territorial command areas which have their own dedicated Area Commander, who is responsible for the daily policing function.  Each command area is served by a number of community policing teams whose activities are built around the needs of the local community.  These teams respond to local calls and look for long term solutions to key issues.  They are assisted by the division's Crime Reduction Unit who deliver against Force and local priorities in a number of areas, including physical and social crime prevention, supporting and enhancing community engagement and creating and sustaining strong and effective partnership working.

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    Mark Irvine
    (Police Scotland, Constable, Grampian)

    Neighbourhood Alert Cyber Essentials