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Telecare Scam - Argyll and Bute


Argyll and Bute Health and Social Care Partnership is aware of a scam being circulated in some areas which may be targeting #telecare service users transitioning to digital telecare. This scam is false phone calls to telecare services users asking them to pay for a new alarm as their current system is obsolete. Given the vulnerability of telecare service users, there is a high risk that they may provide bank details to the scammer.

If anyone is concerned about a telephone call relating to Telecare, they should dial 01546 605517 and ask to speak to their local Argyll and Bute TEC Technician.

People can sign up to the Telephone Preference Service for FREE either online or by calling 0345 070 0707;

If you feel vulnerable to these types of calls or have a family member that would benefit from a call blocker, please make a referral today to have a funded Call Blocker provided and installed free of charge. Call Argyll and Bute Trading Standards on 01546 605519 or email tradingstandards@argyll-bute.gov.uk to make a referral. 


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Laura Evans
(Police Scotland, Constable, Argyll and West Dunbartonshire, Community Engagement Team)

Neighbourhood Alert Cyber Essentials